Performance Media Marketing (844) 330-3520
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Support Positions

Customer Service Representative

Summary:

At Performance Media Marketing we are strive to provide the best products and services to our clients. Our commitment to excellence requires not only a quality product, but customer service staff that is ready and willing to assist clients in any way possible, around the clock, on hand to facilitate customer requests at any time. When a client chooses Performance Media Marketing, they are truly hiring a marketing partner. A strong customer service team makes that promise possible.

Responsibilities:

Provide welcome consultation with new clients
Follow up on a scheduled basis with clients to make sure our program is meeting their needs
Address inbound customer service requests via phone and email
Facilitate contact between clients and other departments such as Graphics/Support and Accounting as necessary
Rectify issues with dissatisfied clients
Update client profiles

Qualifications:

Calm and Courteous demeanor
Excellent communication skills, both written and verbal
Ability to multi-task and meet various deadlines
Impeccable organization
Team player, ready to assist coworkers as necessary
Problem-solver focused on constantly improving the client experience
Familiarity with MS Office including Word, Outlook and Excel

About Us:

Performance Media Marketing offers a broad range of online marketing programs for small to mid-sized businesses based on maximizing return on investment (ROI), tailoring campaigns to specific business types and geographic targets. Programs include Google placement for a flat rate, social media marketing, and reputation management among others. All contracts are month-to-month and clients can make unlimited changes to their campaign, which are implemented immediately. A qualified team of experts regularly reviews all campaigns to make sure they are performing optimally. All programs are completely turn-key – clients don’t even need a website to receive immediate presence online. Program results occur within 10 days of signup.

If interested, please send your resume to:
humanresources@PerformanceMediaMarketing.com

Graphics and Support Specialist

Performance Media Marketing is looking for a fun, creative individual ready to let their artistic talents show. For every client who participates in our programs, we must create a custom landing page, complete with graphics, professionally written copy (provided by our writing team), videos, and multiple tabs. Using our automated site editor and your knowledge of HTML, Flash and Photoshop, you will interact with current and new customers to set up and upgrade their campaigns. You’re a solution-oriented people person, willing to go above and beyond to satisfy out clients’ design needs. You enjoy challenging work, a faced-paced environment and meeting demanding deadlines. You’ve got the experience and professionalism to leave every client you work with convinced that they have the best landing page for their needs. If this sounds like you, please respond to this listing, making sure to include a sample of your past work.

About Us:

Performance Media Marketing offers a broad range of online marketing programs for small to mid-sized businesses based on maximizing return on investment (ROI), tailoring campaigns to specific business types and geographic targets. Programs include Google placement for a flat rate, social media marketing, and reputation management among others. All contracts are month-to-month and clients can make unlimited changes to their campaign, which are implemented immediately. A qualified team of experts regularly reviews all campaigns to make sure they are performing optimally. All programs are completely turn-key – clients don’t even need a website to receive immediate presence online. Program results occur within 10 days of signup.

If interested, please send your resume to:
humanresources@PerformanceMediaMarketing.com

Please click the positions above for more information about jobs available.

 

   
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